Update siCepat Call Center Number 24 Hours for Consumers
Calling the call center number siCepat 24 hours is the best way if you want to find out or complain about something. Please note that SiCepat is still new in the world of online package delivery . Therefore, the service for estimated shipping costs is still affordable and very optimal.
Online parcel delivery itself has become many people’s choice if they want to send goods to distant people. In addition, if you have an online business, you must be familiar with this service because it is mandatory to use it. Speaking of Sicepat services, it turns out that it has many important advantages for its users.
Get to know the Package Delivery Service from Sicepat
Although JNE or J&T were popular first, instead of making SiCepat lose class, it can even exceed both. This can be seen from services such as a 15-hour delivery so that the parcels received can be delivered immediately that day. Unfortunately, it cannot yet be used for all cities.
In addition to receiving, you can also make deliveries through pickup delivery so that the packages they send do not have to be in place directly. If you don’t know how, you can call the call center number SiCepat 24 hours in advance to know the procedures according to the provisions. For example, on the granting of the amount for the maximum weight.
The terms of shipping costs will be calculated based on weight and distance, so don’t overdo it so it’s more expensive. They have precise scales so it is impossible to calculate them incorrectly. In addition, if it turns out that later after being sent there will be an error, you will not be blamed because the sender is siCepat in order to benefit the business.
In addition, in parcel delivery, there are often problems such as damage or abrasion experience. They will later be responsible for providing compensation services for consumers. The amount is not kidding because packages weighing just 1 kg can be rewarded with losses with a face value of Rp. 500,000 or even more.
When you sent the package later, you can immediately request a receipt number so that you can see the progress of the delivery of the goods . Moreover, you already have your own application so you can access it more easily. In addition to the application, you can also use the SMS receipt feature where tracking will be done using short messages.
Tracking doesn’t have to be too frequent because it’s very fast and safe. The current speed guarantee is their motto so that you can arrive within 1-2 days depending on the region. This time period can be achieved even if you use regular delivery, so if you use the quality on it, it is guaranteed to be faster.
Update Call Center SiCepat Number 24 Hours
If you want to contact customer service, it can indeed be done at any time because it is 24 hours. So, when you contact during late-night hours, you will still be well served. The customer service number is 021-5020-0050 and you can contact if you have problems or disharmony of information with the delivery part.
Please note that although the 24-hour siCepat call center number can be contacted at any time, try not to contact when you are busy. For example, during working hours , either in the morning or during the day, they are usually not directly connected. Therefore , it is recommended to contact during the afternoon or evening hours , it should be connected immediately .
Later, when connected, immediately ask about the desired thing. If you have obtained information or clues, then please be patient because the problem can definitely be solved. All lists of complaints and questions from consumers will be served calmly and professionally through the 24-hour SiCepat call center number.
In fact, there is another alternative if you contact customer service but it is not optimal, that is through social media. You can contact via Facebook sicepatekspresofficial or Twitter @sicepat_ekspres. If you choose to contact via Instagram, then via @sicepat_ekspres, or Line @sicepat. All of them have their own administrators so when contacted, they will definitely be answered.
Problems that can be complained through the call center number siCepat 24 hours
Although you can receive complaints, it does not mean that all problems will be accepted and solved through customer service. There are only a few common things that can be done, for example, such as shipping too long . This can be caused by many factors such as delays in selecting goods for the wrong entry of other shipping areas.
Generally , if you use express delivery, this type of thing does not happen, so to avoid having to fill in the address correctly. Later, if it was sent but arrived for a long time, it can be contacted by the SiCepat call center number 24 hours because the address was not found, especially from the beginning, was wrong.
In addition to the goods not being delivered, another problem we often encounter turns out to be after we get to the deleted items. This usually does not happen because when the transfer of position is in an accident or is not handled properly. Most items are damaged because the packaging is too tight for the objects to undergo deformation or visual changes.
Damaged goods usually occur in electronic food products, so a special container is necessary to be safe for the destination. If you experience such problems but contact the SiCepat call center number 24 hours in advance, you will first check the problem. But the average will still be subject to damages.
Even more so in a problem like lost objects, where the error rate is quite large. This can be due to courier errors or incorrect addresses so that the consignment is not appropriate. But because it has a great responsibility, the replacement of damage and loss of goods will always be done by Sicepat.
Another problem is if the package turns out to be kept by Indonesian government customs at the airport. Customs duties are rather strict in the selection of goods on the territory of the Republic of Indonesia, where goods prohibited by importation will be kept directly. In addition, if you can import but have not paid taxes, you must also be detained.
Tips for Sending Packages Online
In order for the sending package to have no problems, you must take precautions in many ways, for example by using more protective layers. Try to make this protective layer very scratch resistant and not easily chopped. In addition, it is better if the material is waterproof so that it is not easily torn.
Generally, you use cardboard used indoors, but for the outside, it should be refitted with a balloon wrap to be safe. In addition, if the product is expensive such as gadgets or other electronic devices, it is mandatory to wear protection in the form of wood packaging because it has been proven that the delivery item remains safe.
To make delivery service employees more attentive, you can also add a warning sticker to the package. Give information on the goods on the package so that it is not arbitrary when moved to its place. Especially in the delivery process, shocks should always occur so that our packages are prone to damage.
But if you use services from Sicepat, be careful to keep consumer packages. You can request the call center number siCepat 24 hours to find out the best features of their service . It will be explained one by one so that if you do not have maximum service, you can protest immediately.
But protests are rare, especially in direct parcel delivery service companies. In addition, the service has been maximized and professional so errors are rarely found in customer protests. Surely consumer satisfaction has always been number one, especially the goal to make the package safe for the destination.
All the advantages of this delivery service, of course, we have to consider because it has superior advantages to similar companies. In addition, security and privacy are definitely guaranteed so that any item arrives securely. Although you have problems, it can be easily solved by calling the call center number SiCepat 24 hours.