BTN Call Center, help solve your banking problems
As a bank customer, BTN call center can be a solution when you experience a problem. Not infrequently, tricky problems in banking administration can be solved with only calls without customers having to come to the branch office.
Customers don’t just call consumers when they experience complaints. This feature can be used by customers to negotiate or question account creation issues. Some even use it to find the latest information in a bank.
Not infrequently, BTN call centers can be a solution to various types of complaints. You can negotiate a loan until the ATM problem disappears. These various issues can be easily resolved when customers can take advantage of these features effectively.
However, not a few customers do not know the customer service number. This makes it difficult for some people to be able to file complaints with the bank. The following is how to contact the call center owned by the BTN bank that can be contacted by customers.
Latest BTN Bank Central Call Number 2021
BTN bank call center is one of the services provided to customers to resolve bank-related complaints. By calling the number 1 500 286, customers will be connected directly to the customer service provided by the bank BTN.
The BTN call center can serve your complaints for a full 24 hours. So, when there is a problem outside of office hours, the customer can still call. For example, when you lose an item and an ATM also participates. Just call the number to do the handling.
Some mild cases such as deposit confirmation and ATM loss reports can be resolved instantly without having to come to the branch office. So, if you withdraw the case of losing the ATM again, the client can simply come to the office to pick up the new ATM without having to do the administrative process.
For the problem of speed and accuracy of calls, customers need to be patient if they do it during business hours. The phone will probably stand in line when several people call at the same time. You can avoid this by making a phone call when office hours are over.
As a smart customer, you need to register the center’s call number. Because when there is a problem in your savings , the first step to do is to call the number. Do not hesitate and immediately report any complaints that arise as soon as possible.
How much does a BTN Call Center cost to customers
Call services can be made by anyone, both customers and non-customers. The cost of the call is certainly not free and must be borne bye-pound penile. The total cost is in accordance with the tariff of the telecommunications provider used by the customer so BTN does not set a fixed fee.
For some questions, calls can cost a lot but can be free. If you have a phone bonus on the number, it is possible that it does not cost anything when contacting the BTN bank. But when it’s a long and long business, you need to prepare more credit.
Technically, the BTN call center is free, but the caller is still charged a call fee from the telecom operator. The bank itself does not receive money from your phone , since the service is used to solve problems owned by customers.
Customers who own savings in the BTN bank will also not be charged for withholding their savings balance when making this call. So, don’t worry about making consumer calls as the bank doesn’t charge a fee. The telecom operator who is obliged to provide telephone costs to you.
Usually, customers hesitate to call for fear that their savings balance will be deducted when they call. This is certainly not true because the bank will not do this. The customer has the right to contact when there is a problem with his account.
The sooner you make a notification when a problem arises, the bank can handle it quickly. Banking problems that are allowed to drag on usually tend to be more difficult to solve. So, as a wise customer, you need to be quick to report if there is a discrepancy.
Latest BTN Syariah Call Center Number 2021
As one of the strategic business units of the BTN bank, the consumer call number is the same as conventional BTN. If you have savings at BTN Syariah bank and want to make a complaint call, call 1 500 286. When you contact him, you will be transferred to the Sharia division.
The cost of calls incurred by a subscriber also varies depending on the operator of the subscriber’s communication service provider. So you can recharge or for free depending on the phone account. The duration of the call also affects how much costs a person incurs when contacting the bank.
BTN syariah call center also serves consumer calls for 24 hours even outside of business hours. So you don’t have to worry when calling outside of office hours when there is a problem with the account. The customer service will also continue to meet your needs as efficiently as possible.
It should be noted that this customer service will be used by many customers. So, you need to be patient when there is a delay in your call. It may be that the server is full because there are very many customers who contact the bank. If this happens, repeat it again for a while.
The highly recommended hour to call if you want the line to be quiet is six o’clock in the evening. Currently, usually few customers have made consumer calls. So you can call the customer service faster.
Never hesitate to make a complaint call to the bank. The client has the right and is obliged to immediately report when there is a discrepancy in his account. The safety and comfort of customers is fully guaranteed by the bank so do not hesitate to report your complaints.
Other numbers that can be contacted besides BTN Call Center
In addition to using the BTN bank call center, you can also use the official phone number of some branches. If you call on this line, there will be fewer chances to queue. Branch numbers can also be used to solve problems faster.
Contact the branch in your city if you have an emergency complaint, such as a missing ATM or fraudulent acts. Customers can get more serious services if they call the branch number. You can get the number by coming directly to the office or asking the central call number.
It should be understood that the calls of the branch office are used only for emergency situations for the client of the branch. So, make sure you contact the same branch as the savings account. For example, if you have savings at the Sukolilo Suvabaya branch, then call the branch.
If you call another branch , the customer may be redirected to contact another branch. This, of course, is done by the bank in order to maintain the efficiency of consumer conversations. If too many connections accumulate, the service will not be optimal.
Banking problems are actually very simple and easy to solve if the customer uses the right path. You don’t have to worry if there is an error or problem in the savings account. Just contact the BTN call center to report the complaint or come directly to the nearest branch office.