Communication has also been provided through WhatsApp and live chat : HpSamsung
Why is it so important to contact the Airesia Call Center?
Although all this is digital these days, it is still very important to contact the AirAsia Call Center . There will be a lot of bad prospects if someone does not contact him while booking a plane. Air Asia itself is one of indonesia’s largest airlines.
Its scope is very wide, reaching all parts of Indonesia. If someone is new to this airline, confusion must be felt. Apart from the fact that there are many features, each airline has its own features. This obviously doesn’t make much use of the previous airline’s experience.
This is where the AirAsia call centre becomes very important. With its existence, many types of problems will be solved. However, there is a problem among indonesians. The problem lies in wanting to contact him. In fact, it provides many benefits. It would be better to get to know him more first.
Brief explanation of the call center provided by Airesia
The existence of a call centre is intended as a medium to provide information. In fact, in today’s era, the need for this information can be represented by different mediums. The media itself is very different from social media to websites. However, the function of the existence of call centers is slightly different.
When information is provided through a website, information is only one way. This situation obviously cannot be changed as both are truly media that serve as an explanation for a subject. However, different things will be felt when the information is provided by the call center.
When information is provided by a call center, the communication provided takes place in two directions. With two-way communication, customers will be able to get the information they need more quickly. Different things will be clearly felt if the information is searched by the website.
On the website, it is possible that the owner presents as much detailed information as possible. However, customers need to find it first of the many contents on the website. This situation is even more important when talking about AirAsia’s call centres. AirAsia is an airline.
Today, airplanes themselves are the type of transportation with the highest level of complexity. So the information he has is also huge. It will be difficult if you have to find the required information manually through the website. It will take a lot of time.
Why you should contact him when you want to fly
In addition to the ease of getting information, there are some other reasons why you should contact the AirAsia Call Center. The reason is related to convenience while receiving the reply. As a customer, it is your right to get the best service from the airline.
Auracia really understands this. It is very different when contacted directly by searching for answers through the website. Everyone will obviously be more comfortable when communication is done in a two-way manner. So, be sure to contact him when you have problems.
Another reason why you have to communicate with the Airesia call center is related to the satisfaction of the answers received. When not contacting the CS, the real answer is possible. The reply can be obtained from a friend or by clarification from the website which was found.
However, there is a difference when getting a direct answer from the CS. CS definitely gave a complete and correct answer. With this, nothing will be missed from the explanation given. In addition, call center officers are people who are very experienced in serving customers.
Therefore, they have fully understood the problems that customers often face. When you experience a problem, they may provide additional explanations beyond the main explanation. The additional explanation certainly relates to the problems still faced and the cs. As is based on his experience.
Bad things you may experience if you don’t contact him
There are some bad things that can be experienced by not contacting the call centre of The Aerosia. One of the bad things is that it is likely not to go as the airline is full. Every airline definitely advises users to book in advance. However, sudden flights are actually unavoidable.
This is because some people often make a sudden schedule. Since the booking process is done unexpectedly, it is normal for the airline to be in full position. By contacting the call center, you may still be able to go even if the circumstances are filled. Leaving here does not mean harming other customers.
However, a CS already understands the world of aviation a lot. At the same time, you can be advised about the nearest airport if the intended airport is full. Although the airport is different, the possibility of being punctual is still there. This is because, the CS will advise you to leave early.
If the recommended airport is nearby, this method can also reduce the costs that need to be borne. This is because road trips are much cheaper than air trips. In addition, another bad prospect that can be experienced by not contacting the AirAsia call centre relates to the ignorance of the promo.
AirAsia in itself has always provided a large amount of promos for its customers. By using these promos, you can cut down on expenses in a very large amount. This promo can be known by contacting the call center. Naturally, this becomes a huge advantage.
How to contact him proved to be very easy
Contacting the AirAsia call centre is not a difficult matter. This is because his contacts are always continuing for 24 hours. But please note, AirAsia no longer provides telephone services. This is because the phone service has been closed since 2019. With this, every phone number spread on the internet is no longer active.
As the main medium of communication, AirAsia makes Twitter a medium of communication. You can contact the [@AVA_AirAsia] account by phone by contacting him/ her. It is the best medium of communication that can be done. When contacting the account, the staff will be communicated directly.
In fact, apart from Twitter, communication can also be done through Facebook Messenger. However, when communicating via Facebook, direct contact with staff will not be obtained. This is because messages sent via Facebook will only be responded to by robots. The difference in the quality of the answer is definitely very clear.
Communication has also been provided through WhatsApp and live chat
In fact, apart from Twitter, WhatsApp can also be used as an alternative to other AirAsia call centers. In Indonesia itself, WhatsApp is actually the most popular social media. Therefore, it is the most suitable medium of communication for Indonesians. In fact, when contacted through WhatsApp, the robot is the main responder.
But in addition to the robot, AirAsia staff has also been given who will answer the questions through WhatsApp. With the presence of these staff, the responses received must be very satisfactory. In fact, there is also a live chat feature which is answered by the staff.
However, this live chat feature has its drawbacks in terms of speed. When using live chat, one needs to wait until staff is available to answer questions. It takes a lot of time. For this reason, it will be more effective if you use Twitter or WhatsApp.
Looking at the facility, be sure to contact him/her first before placing an order. Don’t even let you suffer because you are hesitant to do this easy task. Remember, contacting the Airesia Call Center is for your own benefit. So, always take advantage of the Airasia Call Center when you have problems and questions .