24-hour number of BCA call centre and its services
BCA call center is a facility provided by the management of the Central Asia Bank (BCA) in an attempt to provide customer complaint services.
BCA customers who wish to communicate with the bank, for example, when there are questions or complaints, can contact via cc number. You can call the contact center number 24 hours, it can be via mobile phones or landlines from anywhere in Indonesia without the need to enter the code of each region.
However, usually for calls from foreign countries, you must add a specific code before the number of the BCA call centre , which we will discuss in this discussion. because the service fee for contacting cc BCA number is quite cheap.
Interestingly, one of the largest private banks, BCA, also offers a call centre without charging fees for services. Customers can contact the bank via WhatsApp, social media, email or talk via the official website. For more details, in this discussion, we will look fully at bca call center services.
BCA call centre number and its services
For those who wish to contact this bank via CC service, you can press halo BCA number 15 00 888 without being accompanied by an area code if you are in Indonesia. The user team that receives calls to users through the number will provide answers according to questions. Here are some things often sought after through Halo BCA:
- Complaints related to problems
The majority of callers of BCA callers face problems, For example, an ATM card that is swallowed by requiring temporary blocking, experiencing fraud cases, blocked account numbers and other problems.
- Scripps Products
Through the contact center, you can also request information about all deposit products offered by the bank.
- Credit card.
If you are interested in using credit card services, you can also request this information through Halo BCA. You can ask which type of credit card is most affected or meets the criteria. In addition, customers who already have a credit card can also apply to increase the limit through the call center.
- Loan services
Services related to borrowing funds are very common in banking activities, including in BCA. You can ask about available loan information, including terms, tenor, interest and other details.
- BCA Syria
Many customers also contact the BCA call centre to ask about Sharia services, for example funding and deposits.
Called Bancassurance, the products offered include Proviza Siaria, Max/Platinum, Platinum Siaria and other insurance products.
In addition to questions about BCA products as mentioned above, you can apply through the center for a new account opening. In addition, central Asia Bank currently provides online account opening services through internet banking and m-banking.
BCA Call Centre service rates
To contact the bank’s call centre, customers will be charged a service fee. If you contact via mobile phone then use the number +62 21 15000 888 where you will later be charged starting at Rp 220 in 2 minutes. Information about this service fee may change depending on the policy and type of provider used to call.
Before contacting Halo BCA, you should prepare personal data such as your full name, date of birth, account number and biological mother’s name. Because usually when you contact the customer banking service, you will definitely be given some confirmation questions first about customer transaction security.
By preparing the necessary data and which questions you will transfer, it will save the rates of telephone services. However, if you do not want to be charged a service fee, you can contact BCA via WhatsApp, which we will explain in the next sub-discussion.
How to contact BCA via WhatsApp
In addition to the CC number, customers can also contact the bank through a WhatsApp number. This latest BCA service provides very easily to customers because they are not charged phone prices. In addition, although they communicate via WhatsApp, customers can still ask about different service products or file complaints.
Not only that, the call center through this WhatsApp number can also be contacted 24 hours full time, meaning there is no time limit. So you can get a quick response from BCA. However, you can use the chat feature and cannot use the video call or voice message feature.
Do you already know how to contact the BCA call center through the WhatsApp number?
- Save your WhatsApp phone number 0811 1500 998 to your phone. Remember, there is only one number from WA bank and the name “Bank BCA” and the verified logo are listed so that you do not be misled if there are other numbers trying to contact you on behalf of BCA.
- To start a conversation, go to previously preserved contacts and save the message starting #HaloBCA. After a while, the user team or administrator will respond to your troops.
- You can then submit questions or complaints you wish to submit. For example, “I want to ask you about a loan without grace, how do you do that?”. Then, it remains only to wait for a response from CS that usually does not last long.
Fyi, if CS responds to your message and has no response again for a long time then the chat column will be completed by the customer services team. You can also send photos to PNG, JPEG, or JPG formats via chat. Curious? You can try it yourself, if you accidentally need information, there is nothing wrong with contacting BCA via WhatsApp.
How to contact Halo BCA Call Center for free
The BCA also provides other customer care services, which are of course free of charge for credit, including the following:
- Via Twitter
This Twitter bang name @haloBCA that you can contact via DM or mention when you have questions about BCA products.
- Via Chet
Go to the bank’s official website and you can use the available chat features. The official address of the website is in bca.co.id, later you can see the MP in the lower right corner of the site page.
- By E-mail
Halo BCA’s email address is in firstname.lastname@example.org you can use to contact the user team when you have any questions or complaints.
Well, for those of you who plan to contact BCA users, you can use one of the call centers above. Record and save BCA Call Center information so that it can be useful at any time.